We'd love to hear from you

Questions about buying NelcPanel for your own server, Nelcbyte hosting, VPS servers, custom packages or partnerships — send us a message and we'll get back to you within one business day.

Sales & pre-sales

info@nelcbyte.com, sales@nelcbyte.com

Pricing, licensing, custom packages and partnership enquiries.

Technical support

support@nelcbyte.com

Installation help, troubleshooting and upgrade assistance. 24/7 for paid plans.

Open source

github.com/nelcbytecloud/nelcpanel

Report issues, browse the source and follow development.

Prefer self-serve?

Most questions are answered in the documentation — including the Ubuntu 26.04 install guide and the Billing API reference.

Send us a message

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Sent directly to info@nelcbyte.com and sales@nelcbyte.com — we reply within one business day. Nothing is stored on this site.

Quick answers

Before you reach out

No. NelcPanel is sold to the general public — buy a license and install it on any Ubuntu 26.04 server you own or rent. If you'd rather be fully managed, Nelcbyte hosting and VPS plans include the server with the panel pre-installed.

Orders placed in the customer area are approved by our team, usually within a few hours. Managed Nelcbyte plans ship with NelcPanel pre-installed and ready to use.

Yes. Our support team can help you move websites, email and databases from your current host — free migration is included with every plan.

Every paid plan is backed by a 30-day money-back guarantee — effectively a risk-free trial of the full product.